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If you sell coaching, courses, or expertise online, you’ve probably felt the shift.
People still want transformation.
They still want outcomes.
But they don’t want to consume their way there.
In this episode of the Prompt to Product podcast, Javier Velazquez talks with Melissa Ricker — a funnel strategist and nuclear engineer (yep, that combo is real) — about what’s changing in digital learning and how AI can help experts serve more people without diluting their brand or turning into “generic ChatGPT advice.”
The episode is packed with practical takeaways for coaches, course creators, and agency owners building expert tools on FormWise.
Because the opportunity isn’t “add AI.”
The opportunity is: turn your IP into an asset that delivers outcomes faster.
Let’s unpack it.
Melissa’s first point is the one that stings (because it’s true):
Modern buyers don’t want to sit through hours of modules.
They want:
Courses aren’t dead — but the consumption model is changing.
A course used to be the product.
Now, the course is often supporting material.
The real product is speed-to-result.
And that’s where AI tools become unfairly powerful: they can compress “searching, interpreting, deciding” into a guided experience.
This is exactly why SmartForms work so well for experts. They turn a framework into a one-question-at-a-time flow that produces a deliverable. No scrolling through 30 lessons hoping you found the right one.
Melissa draws a line between raw, general AI and trained AI.
Raw ChatGPT has two classic problems in expert contexts:
So instead of asking generic AI to pretend it’s you, she advocates what she calls a “brain download”:
Train the AI on the expert’s actual IP:
That way the tool doesn’t just generate ideas — it gives answers the way you would.
On FormWise, this is where two features become the backbone of expert-grade tools:
When you combine those with a well-structured SmartForm or a properly instructed CoPilot, you’re no longer selling “AI.”
You’re selling access to your brain.
One of the most tactical frameworks Melissa shares is the Lightbulb Method.
The basic idea: every customer is at a different point in their journey.
Some are:
A one-size-fits-all training or chatbot fails because it throws the same advice at everyone.
The Lightbulb Method is about diagnosis + guided progression.
This translates beautifully into a SmartForm design pattern:
Step 1: Identify stage
Step 2: Route to the right path
Step 3: Deliver the right output
This is how you build tools that feel like a real strategist is guiding the user — not a generic assistant dumping tips.
Melissa also makes an important distinction that most builders ignore:
This matters because the “personality” of the tool changes the perceived value.
If you’re building for execution (marketing campaigns, funnels, content systems), an AI Consultant is usually the right fit.
If you’re building for behavior change (health, leadership, habits), an AI Coach becomes a retention engine.
On FormWise, this maps cleanly to tool choice:
And you can bundle both into a Toolset when you want the “plan + support” combo.
This episode isn’t just about serving clients — it’s also about getting them.
Melissa talks about using AI-powered experiences like intelligent quizzes to:
Why it works: quizzes create a micro-win.
Instead of “download this PDF,” the prospect gets something personalized:
In FormWise terms, this is an easy win:
The best part? You’re not just collecting an email.
You’re collecting context — the exact pain points you can sell into.
Here’s the monetization unlock Melissa emphasizes:
Experts can take static products (books, courses, templates) and turn them into recurring revenue by offering companion AI tools trained on that content.
A book becomes:
A companion AI becomes:
That’s how you create a membership-style offer without churning yourself to death.
And if you’re using FormWise Toolsets, you can gate access with Login Mode (accounts, Stripe, credits), which is exactly what you need for tiered subscriptions and retention-based monetization.
Docs if you want to build this model: https://manual.formwise.ai/formwise/core-features/login-mode-and-monetization
Melissa is clear on this: AI shouldn’t be marketed as “replacing” the expert.
It should be positioned as:
That positioning does two things:
For agencies selling tools to businesses, the same logic applies:
Don’t pitch “AI takes over your business.”
Pitch “AI handles the repetitive stuff so your team can focus.”
If you’re a coach, course creator, or expert with a real framework, here’s the move:
Start building your companion AI here: https://app.formwise.ai/
And if you want examples from other builders (and feedback on your first tool), join the community: https://www.facebook.com/groups/181507861300697/
You don’t need a bigger audience.
You need a better asset. Ship it.
.png)
If you sell coaching, courses, or expertise online, you’ve probably felt the shift.
People still want transformation.
They still want outcomes.
But they don’t want to consume their way there.
In this episode of the Prompt to Product podcast, Javier Velazquez talks with Melissa Ricker — a funnel strategist and nuclear engineer (yep, that combo is real) — about what’s changing in digital learning and how AI can help experts serve more people without diluting their brand or turning into “generic ChatGPT advice.”
The episode is packed with practical takeaways for coaches, course creators, and agency owners building expert tools on FormWise.
Because the opportunity isn’t “add AI.”
The opportunity is: turn your IP into an asset that delivers outcomes faster.
Let’s unpack it.
Melissa’s first point is the one that stings (because it’s true):
Modern buyers don’t want to sit through hours of modules.
They want:
Courses aren’t dead — but the consumption model is changing.
A course used to be the product.
Now, the course is often supporting material.
The real product is speed-to-result.
And that’s where AI tools become unfairly powerful: they can compress “searching, interpreting, deciding” into a guided experience.
This is exactly why SmartForms work so well for experts. They turn a framework into a one-question-at-a-time flow that produces a deliverable. No scrolling through 30 lessons hoping you found the right one.
Melissa draws a line between raw, general AI and trained AI.
Raw ChatGPT has two classic problems in expert contexts:
So instead of asking generic AI to pretend it’s you, she advocates what she calls a “brain download”:
Train the AI on the expert’s actual IP:
That way the tool doesn’t just generate ideas — it gives answers the way you would.
On FormWise, this is where two features become the backbone of expert-grade tools:
When you combine those with a well-structured SmartForm or a properly instructed CoPilot, you’re no longer selling “AI.”
You’re selling access to your brain.
One of the most tactical frameworks Melissa shares is the Lightbulb Method.
The basic idea: every customer is at a different point in their journey.
Some are:
A one-size-fits-all training or chatbot fails because it throws the same advice at everyone.
The Lightbulb Method is about diagnosis + guided progression.
This translates beautifully into a SmartForm design pattern:
Step 1: Identify stage
Step 2: Route to the right path
Step 3: Deliver the right output
This is how you build tools that feel like a real strategist is guiding the user — not a generic assistant dumping tips.
Melissa also makes an important distinction that most builders ignore:
This matters because the “personality” of the tool changes the perceived value.
If you’re building for execution (marketing campaigns, funnels, content systems), an AI Consultant is usually the right fit.
If you’re building for behavior change (health, leadership, habits), an AI Coach becomes a retention engine.
On FormWise, this maps cleanly to tool choice:
And you can bundle both into a Toolset when you want the “plan + support” combo.
This episode isn’t just about serving clients — it’s also about getting them.
Melissa talks about using AI-powered experiences like intelligent quizzes to:
Why it works: quizzes create a micro-win.
Instead of “download this PDF,” the prospect gets something personalized:
In FormWise terms, this is an easy win:
The best part? You’re not just collecting an email.
You’re collecting context — the exact pain points you can sell into.
Here’s the monetization unlock Melissa emphasizes:
Experts can take static products (books, courses, templates) and turn them into recurring revenue by offering companion AI tools trained on that content.
A book becomes:
A companion AI becomes:
That’s how you create a membership-style offer without churning yourself to death.
And if you’re using FormWise Toolsets, you can gate access with Login Mode (accounts, Stripe, credits), which is exactly what you need for tiered subscriptions and retention-based monetization.
Docs if you want to build this model: https://manual.formwise.ai/formwise/core-features/login-mode-and-monetization
Melissa is clear on this: AI shouldn’t be marketed as “replacing” the expert.
It should be positioned as:
That positioning does two things:
For agencies selling tools to businesses, the same logic applies:
Don’t pitch “AI takes over your business.”
Pitch “AI handles the repetitive stuff so your team can focus.”
If you’re a coach, course creator, or expert with a real framework, here’s the move:
Start building your companion AI here: https://app.formwise.ai/
And if you want examples from other builders (and feedback on your first tool), join the community: https://www.facebook.com/groups/181507861300697/
You don’t need a bigger audience.
You need a better asset. Ship it.
